Shipping & Returns

 

Payment Options:

  • Bank transfer/online transfer via BPI or BDO
  • Paypal/credit card

Bank Deposit Payment Deadline:

Deposits must be done within 2 working days from the order confirmation. Payments not received within this period will lead to the cancellation of the purchased item.

Local Shipping:

Orders will be shipped out one business day after confirmation of payment. Tracking number will be sent via email.

No shipping during Sundays and holidays.

For rush orders, please email hola@iammalaya.co or leave a message at our Contact Us page.

Delivery time:

Metro Manila: 3-5 business days upon shipment

Provincial: 5-7 business days upon shipment

Delivery charge:

Metro Manila: ₱69

Provincial: ₱109

 

RETURN/EXCHANGE POLICY

We allow exchanges within 2 days from the date received, depending on product availability. Please send us an email at hola@iammalaya.co with Subject: Exchange Request- Order #. After 2 days, items cannot be exchanged anymore. Please return items for exchange within 5 days of receiving the product.

To be eligible for exchange, items must be returned in its original state, unused and with all the tags still intact, where applicable.

Shipping fee will be shouldered by the buyer.

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